技术文章 - CS211686

Windchill PDMLink 10.1 中,当使用 Internet Explorer 9 和 Microsoft 累积性安全更新 KB3058515 时,展开导航器或从导航器中选择“浏览”可能会导致 Internet Explorer、Creo Parametric 或 Windchill Workgroup Manager 退出

已修改: 25-Dec-2015   


适用于

  • Windchill PDMLink 10.1 M030 to M050
  • Pro/ENGINEER and Creo Elements/Pro Wildfire 5.0
  • Creo Parametric 1.0 to 3.0

说明

  • 安装 Microsoft 累积性安全更新 KB3058515 / Microsoft 安全公告 MS15-56(2015 年 6 月 9 日)可能会当用户在 Windchill PDMLink 10.1 图形界面执行操作时导致下列应用程序过早退出
  • 该安全更新与 Microsoft 安全公告 MS15-56(2015 年 6 月 9 日)有关
  • 登录 Windchill,点击导航器或从导航器中点击浏览标签页可能会导致浏览器退出或浏览器重启/重新加载,并且会遇到如下消息:
Internet Explorer has stopped working
Windows can check online for a solution to the problem.

View problem details:
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    iexplore.exe
  Application Version:    9.0.8112.16659
  Application Timestamp:    556a58b3
  Fault Module Name:    MSHTML.dll
  Fault Module Version:    9.0.8112.16659
  Fault Module Timestamp:    556a5c29
  Exception Code:    c00000fd

 
Screenshot

A problem has been encountered with the browser. Please restart application to access the browser again.
Microsoft Visual C++ Runtime Library: This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more informations.

View problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16659
Application Timestamp: 556a4c5e
Fault Module Name: msvcrt.dl (or KERNELBASE.dll)
Fault Module Version: 7.0.7601.17744(or 6.1.7601.18847)
Fault Module Timestamp: 4eeaf722 (or 554d7b00)
Exception Code: 0005620a (or 0000812f)

Internet Explorer has stopped working
Windows is checking for a solution to the problem...
error screenshot

Creo 2.0 from PTC has stopped working
Windows is collecting more information about the problem.  This might take several minutes...

Do you want to send more information about the problem?
Additional details about what went wrong can help Microsoft create a solution.
Screenshot

Message: A problem has been encounted with the browser. Please restart application to access the browser again.
 
Screenshot

Windchill Workgroup Manager has stopped working
A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.
Screenshot
 
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