技术文章 - CS178146
当在 Windchill PDMLink 中的 /tmp 和 /var/tmp 文件夹上设置 Linux noexec 权限时，PTC 解决方案安装程序会失败
已修改: 24-Mar-2026
适用于
- Windchill PDMLink 10.0 to 13.0
- Windchill MPMLink 11.2
- FlexPLM 12.0 to 13.0
说明
- 当Linux上的/tmp和/var/tmp文件夹设置为noexec权限时，PTC 解决方案安装程序 (PSI)失败
- PSI 日志中的错误：
INFO date/time - return code = 208 DEBUG date/time - Installation is Aborting. The installation cannot continue. DEBUG date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - Aborting installation. FATAL date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - javasdk installer failed to start. FATAL date/time - aborting: original exit_code = 2 FATAL date/time - aborting: normalized exit_code = 2 DEBUG date/time - SHUTDOWN REQUESTED DEBUG date/time - (X) commiting registry DEBUG date/time - (X) shutting down service manager DEBUG date/time - java.lang.NullPointerException DEBUG date/time - at com.ibm.wizard.platform.linux.utils.UnixShellInterface.shutDown(UnixShellInterface.java:45) DEBUG date/time - at com.ibm.wizard.platform.linux.LinuxSystemUtilServiceImpl.cleanup(LinuxSystemUtilServiceImpl.java:226) DEBUG date/time - at com.installshield.wizard.service.LocalImplementorProxy.close(LocalImplementorProxy.java:33) DEBUG date/time - at com.installshield.wizard.service.ServiceFactory.shutdownService(ServiceFactory.java:28) DEBUG date/time - at com.installshield.wizard.service.LocalWizardServices.shutdown(LocalWizardServices.java:95)
- WindchillDS 安装失败，PSI 用户界面中抛出以下错误：
- Windchill Service Information Manager 安装失败，错误：
sisia installer appears to have failed to start. Its PTC and/or XML log is missing
- 安装 ESI 服务时遇到 PTC 解决方案安装程序 (PSI) 错误
installer appears to have failed to start. Its PTC and/or XML log is missing
- 以 root 或非 root 用户身份运行 PSI 时，Solr 安装失败，并出现以下错误：
INFO date/time - BUILD FAILED INFO date/time - /tmp/install.dir.58813/InstallerData/psi/bin/psiDeploy.xml:24: /app/ptc/Solr/SolrServer/bin does not exist. INFO date/time - at org.apache.tools.ant.types.AbstractFileSet.getDirectoryScanner(AbstractFileSet.java:484) INFO date/time - at org.apache.tools.ant.taskdefs.ExecuteOn.runExec(ExecuteOn.java:370) INFO date/time - at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:496) INFO date/time - at org.apache.tools.ant.taskdefs.Chmod.execute(Chmod.java:182) INFO date/time - at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:293) INFO date/time - at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) INFO date/time - at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) INFO date/time - at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) INFO date/time - at java.lang.reflect.Method.invoke(Method.java:498) INFO date/time - at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) INFO date/time - at org.apache.tools.ant.Task.perform(Task.java:348) INFO date/time - at org.apache.tools.ant.Target.execute(Target.java:435) INFO date/time - at org.apache.tools.ant.Target.performTasks(Target.java:456) INFO date/time - at org.apache.tools.ant.Project.executeSortedTargets(Project.java:14
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