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技术文章 - CS177343

安装微软安全更新 KB2962872 后，导致 Internet Explorer、Creo Elements/Pro、Creo Parametric 和 Windchill Workgroup Manager 访问 Windchill PDMLink 时退出

已修改: 16-May-2016   


适用于

  • Creo Parametric 1.0 to 4.0
  • Pro/ENGINEER and Creo Elements/Pro Wildfire to Wildfire 5.0
  • Windchill PDMLink 10.0 to 11.0

说明

  • 安装微软安全更新 KB2962872 导致 Internet Explorer、Creo Elements/Pro、Creo Parametric 和 Windchill Workgroup Manager 访问 Windchill PDMLink 时退出或无响应
  • 此安全更新与 Microsoft 安全公告 MS14-037 有关
  • 执行多种操作都可能会导致程序退出，这些操作包括但不仅限于导航至文件夹页面、点击图标、查看信息图标、任何对象（部件、CAD 文档、文档、升级请求、更改通告、更改请求、内嵌浏览器内的搜索等）的超链接，浏览器会重新启动或重新加载，同时会遇到类似下面的信息：
Windows Internet Explorer has stopped working and needs to restart
 
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: iexplore.exe
  Application Version: 9.0.8112.16561
  Application Timestamp: 539247f9
  Fault Module Name: MSHTML.dll
  Fault Module Version: 9.0.8112.16561
  Fault Module Timestamp: 53925522
  Exception Code: c0000005

Screenshot


Creo 2.0 from PTC has stopped working
 
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: xtop.exe       (or ptc_ie_server.exe)
  Application Version: 30.0.2014.90
  Application Timestamp: 53739d24
  Fault Module Name: jscript9.dll
  Fault Module Version: 9.0.8112.16561
  Fault Module Timestamp: 53928010
  Exception Code: c0000005

Screenshot


Creo Elements/Pro from PTC has stopped working
 
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: xtop.exe       (or ptc_ie_server.exe)
  Application Version: 28.0.2013.330
  Application Timestamp: 52617c47
  Fault Module Name: jscript9.dll
  Fault Module Version: 9.0.8112.16561
  Fault Module Timestamp: 53924aa5
  Exception Code: c0000005

Screenshot


Windchill Workgroup Manager has stopped working
 
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: uwgm_client.exe
  Application Version: 27.0.2006.370
  Application Timestamp: 536d5121
  Fault Module Name: jscript9.dll
  Fault Module Version: 9.0.8112.16561
  Fault Module Timestamp: 53928010
  Exception Code: c0000005

Screenshot
这是文章 177343 的 PDF 版本，可能已过期。最新版本 CS177343