技术文章 - CS173306
从“内容”选项卡在 Creo View 中打开表示会在 Windchill PDMLink 中引发错误“请求的操作已失败。请联系您的服务器管理员了解更多详细信息”
已修改: 06-Nov-2023
适用于
- Creo View 1.0 M010 to 3.0 M031
- Windchill PDMLink 10.0 to 12.1
说明
- 从“内容”选项卡在 Creo View 中打开表示会引发以下错误消息。
- 从 9.0 M30 升级到 10.2 M30 后，保存表示失败并出现错误。
- 使用Creo View
请求的操作失败。请联系您的服务器管理员了解更多详细信息
- 方法服务器日志
wt.content <username> - Error in viewContent wt.fv.FvFileDoesNotExist at wt.fv.contentmover.LocalVaultItem.getMountPath(LocalVaultItem.java:358) at wt.fv.contentmover.LocalVaultItem.getStoredItemFile(LocalVaultItem.java:386) at wt.fv.contentmover.LocalVaultItem.retrieveStream(LocalVaultItem.java:204) at wt.fv.StoredItem.retrieveStreamCommon(StoredItem.java:297) at wt.fv.FvItem.retrieveStream(FvItem.java:175) at wt.content.StandardContentService.findContentStream(StandardContentService.java:494) at com.ptc.wvs.server.util.FileHelper.getEdFileStream(FileHelper.java:594) at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1732) at com.ptc.windchill.enterprise.wvs.saveWVSObject.utils.SaveWVSObjectHelper.saveWVSObject(SaveWVSObjectHelper.java:177)
- 在浏览器中下载表示
Request Id: 129gmqv;i35d8n8w;9396;tn2fkt;267441 Request URI: /Windchill/servlet/WindchillAuthGW/com.ptc.windchill.enterprise.wvs.saveWVSObject.utils.SaveWVSObjectHelper/saveWVSObject/batch.zip Query String: oid=OR:wt.viewmarkup.DerivedImage:1534837673&&fileType=zip&annotations=false&u8 Status Code: 500 Exception: wt.util.WTException: wt.util.WTException: save zip, failed to get ed file Nested exception is: wt.util.WTException: save zip, failed to get ed file at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1634)
- 无法从“表示/注释”选项卡在浏览器中下载表示/PDF 文件
- 网络浏览器报告：
Site can't be reached. The webpage at http://<server_name>/Windchill/servlet/WindchillAuthGW/com.ptc.windchill.enterprise.wvs.saveWVSObject.utils.SaveWVSObjectHelper/saveWVSObject/XXXXXX_docx.pdf might be temporarily down or it may have been moved permanently to a new web address
- 方法服务器日志报错：
2023-04-21 03:01:35,506 ERROR [ajp-nio-127.0.0.1-8010-exec-8] wt.method.MethodContextMonitor.contexts.servletRequest wcadmin - 2023-04-21 03:01:35.474 +0000, q3l8zmz;lgnkd0nr;1141074;m9m51;59715, -, -, q3l8zmz;lgnkd0nr;1141074;m9m51;59714, wcadmin, 106.211.22.31:64723, -, -, /com.ptc.windchill.enterprise.wvs.saveWVSObject.utils.SaveWVSObjectHelper/saveWVSObject/XXXXXXXXdocx.pdf?oid=OR:wt.content.ApplicationData:52388073&fileType=pdf&annotations=false&u8, 0, 6, 0.01135847, 0, 0.0, 0.0213925, 0.031402451 (wt.fv.fvResource/58) wt.objectstorage.exception.ContentFileDoesNotExistsException: Mount path is invalid at wt.fv.contentmover.LocalVaultItem.getMountPath(LocalVaultItem.java:422) at wt.fv.contentmover.LocalVaultItem.getStoredItemFileStream(LocalVaultItem.java:552) at wt.fv.contentmover.LocalVaultItem.retrieveStream(LocalVaultItem.java:215) at wt.fv.StoredItem.retrieveStreamCommon(StoredItem.java:297) at wt.fv.FvItem.retrieveStream(FvItem.java:177) at wt.content.StandardContentService.findContentStream(StandardContentService.java:482) at wt.wvs.VisualizationHelperIfc.findContentStream(VisualizationHelperIfc.java:1780) at com.ptc.wvs.server.util.WVSContentHelper.findContentStream(WVSContentHelper.java:1749) at com.ptc.wvs.server.ui.RepHelper.saveRepresentationContent(RepHelper.java:1747) at com.ptc.windchill.enterprise.wvs.saveWVSObject.utils.SaveWVSObjectHelper.saveWVSObject(SaveWVSObjectHelper.java:308) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.base/java.lang.reflect.Method.invoke(Method.java:566)
- 方法服务器日志报告
2023-11-06 00:13:21,954 ERROR [ajp-nio-127.0.0.1-8010-exec-4] wt.fv.itemmover miguser - Cannot read: File "XXXXX/prod/fs_vault_data/cadrootfolder/cad_root_folder_Folder_13/0000000025ec70" does not exist (wt.fv.fvResource/6) wt.objectstorage.exception.ContentFileDoesNotExistsException: Cannot read: File "XXXXXX/prod/fs_vault_data/cadrootfolder/cad_root_folder_Folder_13/0000000025ec70" does not exist at wt.fv.contentmover.LocalVaultItem.getStoredItemFileStream(LocalVaultItem.java:582) at wt.fv.contentmover.LocalVaultItem.retrieveStream(LocalVaultItem.java:215) at wt.fv.StoredItem.retrieveStreamCommon(StoredItem.java:297) at wt.fv.FvItem.retrieveStream(FvItem.java:177) at wt.content.StandardContentService.findContentStream(StandardContentService.java:482) at wt.wvs.VisualizationHelperIfc.findContentStream(VisualizationHelperIfc.java:1780) at com.ptc.wvs.server.util.WVSContentHelper.findContentStream(WVSContentHelper.java:1749) at com.ptc.wvs.server.util.FileHelper.getEdFileStream(FileHelper.java:716) at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1910) at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1840) at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1797) at com.ptc.windchill.enterprise.wvs.saveWVSObject.utils.SaveWVSObjectHelper.saveWVSObject(SaveWVSObjectHelper.java:181) 2023-11-06 00:13:21,954 ERROR [ajp-nio-127.0.0.1-8010-exec-4] wt.wvs.content.FileHelper miguser - Message: Resource bundle/Message key = wt.fv.fvResource/CONTENT_FILE_NOT_FOUND (wt.fv.fvResource/CONTENT_FILE_NOT_FOUND) wt.objectstorage.exception.ContentFileDoesNotExistsException: Cannot complete action. Content file not found at wt.fv.contentmover.LocalVaultItem.getStoredItemFileStream(LocalVaultItem.java:586) at wt.fv.contentmover.LocalVaultItem.retrieveStream(LocalVaultItem.java:215) at wt.fv.StoredItem.retrieveStreamCommon(StoredItem.java:297) at wt.fv.FvItem.retrieveStream(FvItem.java:177) at wt.content.StandardContentService.findContentStream(StandardContentService.java:482) at wt.wvs.VisualizationHelperIfc.findContentStream(VisualizationHelperIfc.java:1780) at com.ptc.wvs.server.util.WVSContentHelper.findContentStream(WVSContentHelper.java:1749) at com.ptc.wvs.server.util.FileHelper.getEdFileStream(FileHelper.java:716) at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1910) at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1840) at com.ptc.wvs.server.ui.RepHelper.saveAsZIP(RepHelper.java:1797) at com.ptc.windchill.enterprise.wvs.saveWVSObject.utils.SaveWVSObjectHelper.saveWVSObject(SaveWVSObjectHelper.java:181)
这是文章 173306 的 PDF 版本，可能已过期。最新版本 CS173306