技术文章 - CS115774

PTC RV&S(以前称为 Integrity Lifecycle Manager)启动时出现错误消息“无法连接到许可证服务器”。

已修改: 17-Dec-2025   


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适用于

  • PTC RV&S (formerly Integrity Lifecycle Manager) 2005 to 13.4

说明

  • PTC RV&S(原名 Integrity Lifecycle Manager)服务器启动失败,出现以下错误:
    •  Unable to request application license. Unable to startup Security Service mks:name=License not started due to errors: License problems: Can't Connect to License Server (-15, 3002) (Connection timed out: connect)
  • 发生下列任一操作后,PTC RV&S /FSA/代理服务器无法启动:
    • 服务器已升级或迁移到新的操作系统 (OS)。
    • 网络/防火墙配置已更改
    • 许可证文件已替换为新文件。
  • 服务器启动时出现许可证错误:
    •  Shutdown requested by Configuration service. Reason: Unable to request application licenseUnable to startup Security Service: Service mks:name=License not started due to errors: License problems: Can't Connect to License Server (-15,3002). 
    •  Not a valid license server system host. Exiting.​
    •  “Shutdown requested by Configuration service. Reason: Unable to request application licenseUnable to startup Security Service: Service mks:name=License not started due to errors: License problems: Can't Connect to License Server (-15,3002) <licenseserverhostname>.”
  • 服务器启动时或用户尝试访问项目时发生错误:
    •  "MKS124789: You require an Integrity Client license with configuration management capabilities"
  • FLEXnet 服务器的debug.log.txt文件中出现以下错误:
    •  FLEXnet Licensing error:-1,359 System Error:2 No such file or directory
  • 服务器因以下错误而未启动:
    •  * * * * ERROR * * * * (0): WrapperSimpleAppMain: Shutdown requested by Configuration service. Reason: Unable to request application licenseUnable to startup Security Service: Service mks:name=License not started due to errors: License problems: FLEXlm version of client newer than server (-83,3027)
  • 在 Flexnet Web Portal 的仪表盘面板中,会显示以下警报或错误消息:
    •  Vendor daemon down: MKS No such feature or vendor does not exist: MKS
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