Article - CS70550
Sending emails via Microsoft Exchange Server out of Windchill PDMLink fails
Modified: 22-May-2023
Applies To
- Windchill PDMLink 10.0 to 12.1
Description
- Sending emails via Microsoft Exchange Server out of Windchill PDMLink 10.0 fails
- Error in MethodServer log
EMailQueue.SchedulingThread: DEBUG SMTP: check mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM
EMailQueue.SchedulingThread: DEBUG SMTP: mechanism LOGIN not supported by server
EMailQueue.SchedulingThread: DEBUG SMTP: mechanism PLAIN not supported by server
EMailQueue.SchedulingThread: DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
EMailQueue.SchedulingThread: java.lang.ClassNotFoundException: jcifs.ntlmssp.Type1Message
EMailQueue.SchedulingThread: at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
EMailQueue.SchedulingThread: at java.security.AccessController.doPrivileged(Native Method)
DEBUG SMTP: protocolConnect login, host=XXXXXX, user=XXXXXX, password=<non-null>
DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2
DEBUG SMTP: mechanism LOGIN not supported by server
DEBUG SMTP: mechanism PLAIN not supported by server
DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
DEBUG SMTP: Using mechanism NTLM
DEBUG NTLM: type 1 message: 4E 54 4C 4D 53 53 50 00 01 00 00 00 03 A2 00 00 00 00 00 00 2C 00 00 00 0C 00 0C 00 20 00 00 00 47 50 4C 4D 2D 41 50 50 2D 50 30 31
DEBUG SMTP: AUTH NTLM command trace suppressed
DEBUG NTLM: type 3 message: 4E 54 4C 4D 53 53 50 00 03 00 00 00 18 00 18 00 72 00 00 00 18 00 18 00 8A 00 00 00 00 00 00 00 40 00 00 00 1A 00 1A 00 40 00 00 00 18 00 18 00 5A 00 00 00 00 00 00 00 A2 00 00 00 01 82 00 00 70 00 6C 00 6D 00 40 00 67 00 65 00 65 00 6C 00 79 00 2E 00 63 00 6F 00 6D 00 47 00 50 00 4C 00 4D 00 2D 00 41 00 50 00 50 00 2D 00 50 00 30 00 31 00 B2 4E 6D 23 7B 08 E8 6C 40 52 DF 17 67 B3 BE 09 12 95 AB E6 D0 CE 1F 04 97 99 45 1E B0 1E 76 FA 1A 54 D4 B2 BC 66 15 60 2E 90 5D 35 75 21 C8 24
DEBUG SMTP: AUTH NTLM failed
EMailMessage message submission failed
EMailMessage 535 5.7.3 Authentication unsuccessful
EMailQueue.SchedulingThread: DEBUG SMTP: mechanism LOGIN not supported by server
EMailQueue.SchedulingThread: DEBUG SMTP: mechanism PLAIN not supported by server
EMailQueue.SchedulingThread: DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
EMailQueue.SchedulingThread: java.lang.ClassNotFoundException: jcifs.ntlmssp.Type1Message
EMailQueue.SchedulingThread: at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
EMailQueue.SchedulingThread: at java.security.AccessController.doPrivileged(Native Method)
DEBUG SMTP: protocolConnect login, host=XXXXXX, user=XXXXXX, password=<non-null>
DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2
DEBUG SMTP: mechanism LOGIN not supported by server
DEBUG SMTP: mechanism PLAIN not supported by server
DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
DEBUG SMTP: Using mechanism NTLM
DEBUG NTLM: type 1 message: 4E 54 4C 4D 53 53 50 00 01 00 00 00 03 A2 00 00 00 00 00 00 2C 00 00 00 0C 00 0C 00 20 00 00 00 47 50 4C 4D 2D 41 50 50 2D 50 30 31
DEBUG SMTP: AUTH NTLM command trace suppressed
DEBUG NTLM: type 3 message: 4E 54 4C 4D 53 53 50 00 03 00 00 00 18 00 18 00 72 00 00 00 18 00 18 00 8A 00 00 00 00 00 00 00 40 00 00 00 1A 00 1A 00 40 00 00 00 18 00 18 00 5A 00 00 00 00 00 00 00 A2 00 00 00 01 82 00 00 70 00 6C 00 6D 00 40 00 67 00 65 00 65 00 6C 00 79 00 2E 00 63 00 6F 00 6D 00 47 00 50 00 4C 00 4D 00 2D 00 41 00 50 00 50 00 2D 00 50 00 30 00 31 00 B2 4E 6D 23 7B 08 E8 6C 40 52 DF 17 67 B3 BE 09 12 95 AB E6 D0 CE 1F 04 97 99 45 1E B0 1E 76 FA 1A 54 D4 B2 BC 66 15 60 2E 90 5D 35 75 21 C8 24
DEBUG SMTP: AUTH NTLM failed
EMailMessage message submission failed
EMailMessage 535 5.7.3 Authentication unsuccessful
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