Article - CS60089
Flexnet Admin License Server Status shown as "Unreachable", under License Summary on the License Identification Page
Modified: 29-Jul-2025
Applies To
- Creo Parametric 2.0 to 12.4
- PTC Arbortext Editor 6.0 to 8.3
- PTC Arbortext Styler 6.0 to 7.1
- PTC Arbortext Architect 6.0 to 7.0
- PTC Arbortext Publishing Engine 6.0 to 7.0
- Creo View 1.0 to 8.0
- Mathcad 14.0 to 15.0
- Mathcad Prime 1.0 to 11.0
- Windchill Risk and Reliability Enterprise Edition (Formerly Relex) 11.1 to 12.0
- Creo Illustrate 2.0 to 10.1
- Arbortext IsoDraw CADprocess 7.1 to 7.4
- Flexnet Admin License Server
Description
- Flexnet server status is shown as Unreachable under License Summary when installing
- Flexnet license is not recognized and displayed Status "Unreachable" during Creo installation
- License is not recognized at Flexnet installation displayed as Unreachable status
- Getting the warning Unreachable when trying to set 7788@ServerName in License Summary
- License server status shows unreachable while reconfiguring
- License status does not change to available
- Error, "Windows could not start the service lmadmin_ptc service on local Computer" while starting services from services.msc.
- Error: Service is not responding to control function
- In a newly installed Windows 10 pro (version 1709 & 1803) the installation of FLEXnet 11.14.1.2 ends with Unreachable status
- Updating license server with a new license file shows Unreachable status
- In Creo 3.0 M100, when Drag & Drop the new license file, the server status shows Unreachable even thought the license.dat is updated on the server.
- Smooth installer license installation hangs with status unreachable
- "Warning: No FLEXnet licenses were detected at the specified location. Please verify that a FLEXnet server process is running on the specified host...." when installing Creo Parametric using existing license server.
- Warning "No FLEXnet licenses were detected at the specified location. Please verify that a FLEXnet server process is running on the specified host(s) Also verify that sever port numbers were specified correctly. Select OK to continue or Cancel to change your input" when installing/updating Pro/ENGINEER Wildfire, Creo Elements/Pro 5.0, and Creo Parametric using existing license server
- Error "Source: 7788@ <server host name/server IP address> with Status: Unreachable" in License Summary area while installing Creo 2.0 using existing license server
- Flexnet gets stuck on Starting when putting the new license file
- Installation of Creo View MCAD or Creo Illustrate shows server is unreachable.
- Flexnet Admin License Server freezes on the License Identification Page
- Flexnet Admin License Server stops responding during installation on the License Identification Page
- Getting an error message: "Vendor daemon down: ptc_d" in Flexnet Admin Web Interface
This is a printer-friendly version of Article 60089 and may be out of date. For the latest version click CS60089