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Article - CS445092

VirtualThing::updateSubscribedProperties() method is not pushing property values to the platform in ThingWorx Edge

Modified: 16-Jan-2026   


Applies To

  • ThingWorx Edge SDK 3.0 to 7.0.1
  • ThingWorx DotNet SDK 3.0 and 5.8.5

Description

  • If synchronizeModelState service results in a SUCCESS the platform fails to call NotifyPropertyUpdate on the edge

    • If synchronizeModelState service results in an ERROR then the platform will call NotifyPropertyUpdate on the edge
  • NotifyPropertyUpdate is needed for:
    • thing.loadPropertySubscriptions();
    • thing.loadEventSubscriptions()
    • thing.handleSynchronizeState();
  • getPendingPropertyUpdates().Count and getPropertySubscriptions().Count are both 0
  • synchronizeState() callback is not invoked
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