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Article - CS401202

Unable to save changes when using Edit via Office Codebeamer feature when using "cookiesAllowed: true" in Application Configuration

Modified: 17-Sep-2025   


Applies To

  • Codebeamer 21.04 to 3.1

Description

  • When using the Edit via Office feature, changes will not be saved to Codebeamer
  • Instead, MS Word will prompt to save the document locally:
    • image.png
  • The server logs will print: 
    • WARN  manager.support.Crypter - Salt cannot be created correctly - failed to parse registry date: <null> [catalina-exec-31] [255] {Req#=1774, Sess#=-, serverId=server}
INFO  codebeamer.security.AccessLogFilter - Request-1774 <redacted> - "OPTIONS /officeedit/<redacted>/ HTTP/1.1" [-] "Microsoft Office Word 2014 (16.0.16731) Windows NT 10.0" "-" free: 1781 Mb, total: 2764 Mb, max: 4000 Mb, vm: 23015 Mb threads: 1/40 dbcons: 0/8 [catalina-exec-31] [255] {Req#=1774, Sess#=-, serverId=server}
INFO  codebeamer.security.AccessLogFilter - Request-1774 - elapsed: 0 ms. free: 1781 Mb, total: 2764 Mb, max: 4000 Mb, vm: 23015 Mb threads: 1/40 dbcons: 0/8 [catalina-exec-31] [255] {Req#=1774, Sess#=-, serverId=server}
INFO  security.authenticators.CompositeRequestAuthenticator - Successfully authenticated user bond [1] using authenticator com.intland.codebeamer.servlet.webdav.officeedit.OfficeEditTokenInUrlAuthenticator@797ab2c6 [catalina-exec-23] [247] {Req#=1775, Sess#=-, serverId=server}
WARN  manager.support.Crypter - Salt cannot be created correctly - failed to parse registry date: <null> [catalina-exec-23] [247] {Req#=1775, Sess#=-, serverId=server}
INFO  base.locking.ArtifactsLockAdapter - OfficeEditUriParsed[originalPath:/<redacted>/issue-desc-423568.docx, op:EditIssueDescription, id:423568, userid:1] [catalina-exec-23] [247] {Req#=1775, Sess#=-, serverId=server}
javax.naming.NameNotFoundException: OfficeEditUriParsed[originalPath:/<redacted>/issue-desc-423568.docx, op:EditIssueDescription, id:423568, userid:1]
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