Article - CS364217
"Error [ERR_TLS_CERT_ALTNAME_INVALID]: Hostname/IP does not match certificate's altnames" is seen when creating a Connector that uses TLS/SSL in ThingWorx Flow
Modified: 29-Sep-2025
Applies To
- ThingWorx Platform 9.5 to 9.3
- ThingWorx Flow
Description
- Cannot create Connector in ThingWorx Flow
- Getting
Invalid connector. in the ThingWorx Flow UI when creating an SSL/TLS enabled Connector - Connector fails to be created in Flow with an SSL/TLS error when using a secure Application URL
- Connectors > + > OSLC Basic returns an SSL/TLS error when trying to create it
ERR_TLS_CERT_ALTNAME_INVALIDis seen when trying to create a Connector in ThingWorx Flow- ThingWorx Flow logs located in <ThingWorx Flow>\.pm2\logs show the following:
- flow-api_out
-
{"module":"responseHelper","timestamp":"<Date Time>","level":"error","message":"{"error":{"message":"Invalid connection.","code":"INVALID_CONNECTION"}}"}
-
- oauth_out (set to DEBUG)
-
{"module":"OSLCConnector","timestamp":"<Date Time>","level":"debug","message":"Response : Error [ERR_TLS_CERT_ALTNAME_INVALID]: Hostname/IP does not match certificate's altnames: Host: <Hostname input in Connector>. is not cert's CN: <Certificate Common Name>"}
-
- flow-api_out
- Unable to create any one of the following Flow Connectors which use SSL/TLS in ThingWorx Flow:
- ActiveMQ
- FactoryTalk MOM
- FTP
- OData Basic
- OSLC Basic
- HTTP Basic
- RSS Feeds Basic
- SAP OData Basic
- SAP RFC Basic
- SOAP Basic
- SQL Connector
- Swagger Basic
- ThingWorx
- Windchill
- Windchill RV&S
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