Article - CS355175
OpenGL applications perform slow or exit prematurely at startup when connected to USB-C DisplayLink based docking station after updating Windows 10 to 20H2 or 21H1
Modified: 21-Feb-2024
Applies To
- Creo Parametric 4.0 to 10.0
- Microsoft Windows 10 20H2
- Microsoft Windows 10 21H1
- OpenGL applications
- DisplayLink based docking station
Description
- Slow performance or premature exits at startup for OpenGL applications when connected to USB-C DisplayLink based docking station after updating Windows 10 to 20H2 or 21H1
- Creo Parametric System Information displays Microsoft for OpenGL vendor, GDI for OpenGL Renderer, and OpenGL Version of Microsoft Windows OpenGL 1.1 instead of information from the on-board graphics card (GPU), such as Nvidia or Intel
- Application fails to launch with a traceback.log
- Application does not start
- Application not getting responded when connecting the laptop to a StarTech DK30CH2DEP docking station
- Application is running slow.
- While connecting the docking station wirelessly at some location, the application crashed.
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