Article - CS338029

"Error 401--Unauthorized" when attempting to launch Servigistics Click Parts Planning (C-Parts) client from Microsoft Edge Chromium (Edge) browser

Modified: 13-Apr-2022   


Applies To

  • Servigistics Click Parts Planning 7.7.2 N/A to 7.7.2.1 N/A
  • Windows 10 Client 
    • Edge browser

Description

  • Attempting to launch C-Parts client URL from Edge browser
  • Does not prompt for user authentication
  • Error 401--Unauthorized
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.4.2 401 Unauthorized

The request requires user authentication. The response MUST include a WWW-Authenticate header field (section 14.46) containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user SHOULD be presented the entity that was given in the response, orizedsince that entity MAY include relevant diagnostic information. HTTP access authentication is explained in section 11.
  • Does not launch application
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