Article - CS334735
Creo View : pdf retrieval using native viewer using legacy edge, Windows 1809 and above fails with an error Failed to load pdf file
Modified: 03-Dec-2020
Applies To
- Creo View 6.1 to 7.1
Description
- Retrieving PDF using "Use Native Viewer for PDF Files" option fails to open PDF throwing and error: "Failed to load pdf file" , on following Creo View and Windows combination with Legacy Edge used as background browser and User Account Control setting is set to Never Notify
- Creo View 7.1.0.0: Windows 10 version 1809 and above
- Creo View 7.0.0.0: Windows 10 version 1803 and above
- Creo View 6.1.0.0: Windows 10 version 1803 and above
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