Article - CS328874
Can't connect to Wonderware InTouch using the InTouch Client driver in PTC Kepware Products
Modified: 26-Jan-2025
Applies To
- Kepware Server (formerly KEPServerEX) 6.0.2107.0 to 6.17
- ThingWorx Kepware Server (legacy) 8.0 to 6.17
Description
- Can't connect to Wonderware InTouch using the InTouch Client driver
- Event log shows error message: Device is not responding
- Wonderware logs show errors:
WWHEAP (004) PID = 7056 Out of free shared maps for memory allocation (56Bytes, 1 Maps)
- Intouch crashes
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