Article - CS311253
Unable to start Method Server with error "The system cannot find the (Java) path specified" in Windchill
Modified: 12-Sep-2025
Applies To
- Windchill PDMLink 11.0 to 13.0
Description
- Windows Service does not start after configuration error in logs:
Apache Commons Daemon procrun (1.3.4.0 64-bit) started.
Running Service 'WindchillPDM'...
Starting service...
Invalid RuntimeLib specified '..\Windchill\opt\ntservice\${env.JAVA_HOME}\bin\server\jvm.dll'
The system cannot find the path specified.
Failed to load JVM DLL '..\Windchill\opt\ntservice\${env.JAVA_HOME}\bin\server\jvm.dll', home '..\Windchill\opt\ntservice\${env.JAVA_HOME}'.
The system cannot find the path specified.
Failed creating Java '..\Windchill\opt\ntservice\${env.JAVA_HOME}\bin\server\jvm.dll'.
The system cannot find the path specified.
ServiceStart returned 1.
The system cannot find the path specified.
Run service finished.
Apache Commons Daemon procrun finished.
- Attempting to start the Windchill service results in an "Incorrect function" error
- Running "windchill.exe" from the shell in the bin directory returns "The system cannot find the path specified"
- Unable to start The Method Server from a Windchill shell with the command Windchill start or unable to start Windchill installed as a Windows Service
The system cannot find the (Java) path specified.
- The following error is observed on the Windows Console
Windows could not start on local Computer.For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor,and refer to service-specific error code1.
- Unable to execute the xconfmanager command
- Unable to start Windchill with Windchill services and Windchill shell gives below error:
- The following error is observed in commons-daemon log present under </WT_HOME>/logs location:
[YYYY-MM-DD HH:MM:SS] [info] [ 8492] Commons Daemon procrun (1.0.15.0 64-bit) started
[YYYY-MM-DD HH:MM:SS] [info] [ 8492] Running 'Windchill' Service...
[YYYY-MM-DD HH:MM:SS] [info] [ 4840] Starting service...
[YYYY-MM-DD HH:MM:SS] [error] [ 4840] Failed creating java D:\ptc\Windchill_11.1\Windchill\opt\ntservice\${env.JAVA_HOME}\jre\bin\server\jvm.dll
[YYYY-MM-DD HH:MM:SS] [error] [ 4840] The system cannot find the path specified.
[YYYY-MM-DD HH:MM:SS] [error] [ 4840] ServiceStart returned 1
[YYYY-MM-DD HH:MM:SS] [error] [ 4840] The system cannot find the path specified.
[YYYY-MM-DD HH:MM:SS] [info] [ 8492] Run service finished.
[YYYY-MM-DD HH:MM:SS] [info] [ 8492] Commons Daemon procrun finished
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