Article - CS308782
"Unexpected error occurred on server" popup message when saving changes to an entity in ThingWorx Platform
Modified: 01-May-2020
Applies To
- ThingWorx Platform 8.4 to 8.5
Description
- Error popup message Unexpected error occurred on server when
- saving changes to an entity in ThingWorx
- saving changes to a service
- saving Mashups in ThingWorx
- viewing DataTables in ThingWorx
- Error popup message occurring randomly for many users multiple times
- Constantly getting error Unexpected Error occurred when trying to save services
- ThingworxStorage\logs\ApplicationLog.log shows error:
[message: org.json.JSONException: JSONObject["baseType"] not a string.]
This is a printer-friendly version of Article 308782 and may be out of date. For the latest version click CS308782