Article - CS279499
Activate a License for PTC Kepware Product after Reinstalling/Upgrading the Operating System or Upgrading from V5 license
Modified: 09-Mar-2021
Applies To
- Kepware Server (formerly KEPServerEX) 5.20.396.0 N/A to 6.10.623.0
- ThingWorx Kepware Server (legacy) 8.0 N/A to 6.10.623.0
- LinkMaster 3.0.70.0 to 3.0.94.0
- RedundancyMaster 2.0.47.0 to 2.0.128.0
Description
- Licenses are no longer activated after the operating system (OS) is reinstalled or upgraded
- Licenses are missing after reinstalling, upgrading or patching OS
- Hardware migration renders licenses invalid
- V6 licenses are unable for activation after upgrading from V5 license
- Receive below error when uploading license activation request file to My Kepware Portal
Error processed during activation: 7288: The activation of the fulfillment is denied by the activation policy because Fulfill count exceeded the available seat count. You may need to contact Kepware to discuss options for re-commissioning the license.
This is a printer-friendly version of Article 279499 and may be out of date. For the latest version click CS279499