Article - CS261077
After Windows 10 upgrade 1703 Creators Update, getting error "UNEXPECTED_KERNEL_MODE_TRAP" and blue screen resulting in system exit with Creo Parametric 3.0
Modified: 01-May-2018
Applies To
- Creo Parametric 1.0 to 4.0
- Windows 10 update 1703 Creators Update
Description
- Windows BSOD blue screen appears when working with Creo Parametric 2.0 or 3.0 after installing Windows 10 update 1703 Creators Update
- Error
- UNEXPECTED_KERNEL_MODE_TRAP
- Issue has been reported when:
- Starting Creo
- Attempting to work with Creo after it starts
- lmadmin_ptc is no more available in "Services"
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