Article - CS183672

InvalidNameException is returned for users in Active Directory who have a forward slash in the dn when using Windchill PDMLink

Modified: 21-Feb-2022   


Applies To

  • Windchill PDMLink 10.1 to 11.0

Description

  • MethodServer-log4j.log contains:
      • Caused by: javax.naming.InvalidNameException: "cn=xxxxx,ou=xxxxx,ou=xxxxx,ou=xxxxx,dc=xxxxx,dc=xxxxx,dc=com": [LDAP: error code 34 - 0000208F: LdapErr: DSID-0C090715, comment: Error processing name, data 0, v1db1�]; remaining name:
    • The Active Directory dn contains an escaped forward slash (i.e., "\/")
    • Can be returned:
      • When attempting to login
      • During UpgradeManager Populate the fields FullName, Last and email in the WTUser table standalone migrator
    • While adding participant in Participant Administration page getting error: Page could not respond: /ptc1/principalpicker/principalPickerCD_step
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