Article - CS114586

Admin Staging: How to Refresh Integrity/PTC RV&S Administrative Staging Development and Staging Servers

Modified: 25-Dec-2025   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 13.3

Description

  • Admin Lock on Production is broken and now it needs to be fixed
  • How do we recreate a staging server after the staging lock is broken?
  • How to Refresh Integrity Administrative Staging Development and Staging Servers?
  • What is the best method or practice to cleaning up a three tiered staging system?
  • Database Error When Starting an Integrity Staging Server for the First Time
  • On initial start up of staging server, the server fails to start
  • The following errors are noted in the server.log:
    • Service AppConfig not started due to errors: Service mks:name=IM not started due to errors: Unable to start IM service
    • MKS124472: This Staging server could not be started. Please ensure that both the <staging> server and the <production for staging> server are properly configured for admin staging
    • MKS136547: This staging server's database does not seem to have been created from a copy of the production server and as such cannot be started
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