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Soluzione # - CS290380

Failed to install PTC System Monitor 6.0 M010 with error "java.io.FileNotFoundException: XXXX/dtserver.ini (No such file or directory) "

Modifica: 01-Aug-2018   


Si applica a

  • PTC System Monitor 6.0 M010

Descrizione

  • Failed to install PTC System Monitor (PSM) 6.0 M010
  • Log PTC_SYSTEM_MONITOR_60_M010_PtcInstall.log displays error below 
DEBUG  XXXXX- This installer does not support Java 1.6. Please use Java 1.8 or higher. 
DEBUG  XXXXX- The installation completed successfully with command # [java, -jar, /tmp/dynatrace-server-7.0.0.2469-linux-x86.jar] 
DEBUG  XXXXX- Starting to modify configuration of dynaTrace server ... 
DEBUG  XXXXX- Start copying branding.jar. 
DEBUG  XXXXX- IN: Installer:copyBrandingJar signed_branding_Jar_name file:com.dynatrace.diagnostics.client.branding.jar.tar 
DEBUG  XXXXX- Installer:copyBrandingJar updating .tar file at location ###/server/conf/plugins 
DEBUG  XXXXX- Installer:copyBrandingJar updating .tar file at location ###/server/updates 
DEBUG  XXXXX- OUT:Installer:copyBrandingJar 
DEBUG  XXXXX- java.io.FileNotFoundException: ###/dtserver.ini (No such file or directory) 
DEBUG  XXXXX- at java.io.FileInputStream.open0(Native Method) 
DEBUG  XXXXX- at java.io.FileInputStream.open(FileInputStream.java:195) 
DEBUG  XXXXX- at java.io.FileInputStream.<init>(FileInputStream.java:138) 
DEBUG  XXXXX- at java.io.FileReader.<init>(FileReader.java:72) 
DEBUG  XXXXX- at com.ptc.windchill.psm.Installer.applyServerConfiguration(Installer.java:368) 
DEBUG  XXXXX- at com.ptc.windchill.psm.Installer.applyConfiguration(Installer.java:56) 
DEBUG  XXXXX- at com.ptc.windchill.psm.NonWinInstaller.install(NonWinInstaller.java:191) 
DEBUG  XXXXX- at com.ptc.windchill.psm.ia.IAInstaller.install(IAInstaller.java:86) 
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