Soluzione # - CS281533
ThingWorx fails to start with error "Unable to process capability response because Storage anchor break found" on Linux
Modifica: 13-Nov-2018
Si applica a
- ThingWorx Platform 8.1 to 8.5
- Linux
- Apache Tomcat
Descrizione
- ThingWorx failing to start following installation
- Error in /ThingworxStorage/logs/ApplicationLog.log:
[L: INFO] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Unable to read trial license file because Input type mismatch. Attempting to load as Paid license
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Storage anchor break found.]
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Input type mismatch.]
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Invalid License file: C:\ThingworxPlatform\license.bin
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Storage anchor break found.]
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] [message: Input type mismatch.]
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Invalid License file: C:\ThingworxPlatform\license.bin
- Need the ability to have the license module files directory configurable in ThingWorx
- After placing a new license file for Thingworx, it fails to start with an error in the logs indicating the license file is invalid
This is a PDF version of Article 281533 and may be out of date. For the latest version https://www.ptc.com/it/support/article/cs281533