Adaptador Creo View: No se puede crear un PDF desde Adobe Experience Manager. Aparece el error "ALC-PDG-010-010: Se agotó el tiempo de conversión".
Se aplica a
- Windchill PDMLink 11.0 M030-CPS14 to 13.1
- Creo View Adapters 6.1.0.0 to 12.1
- Adobe Experience Manager 6.4
- Adobe Experience Manager 6.5
Descripción
- No se puede crear un PDF de ningún documento de Microsoft desde la página de administración de AEM con el siguiente error
- Código de error: 10010
- Mensaje de error: ALC-PDG-010-010: Se agotó el tiempo de conversión
- El registro de AEM Server y JBoss muestra lo siguiente:
WARNING [javax.enterprise.resource.corba._DEFAULT_.rpc.transport] (default task-15) "IOP00410201: (COMM_FAILURE) Connection failure: socketType: IIOP_CLEAR_TEXT; hostname: 127.0.0.1; port: 50803": org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 201 completed: No at com.sun.corba.se.impl.logging.ORBUtilSystemException.connectFailure(ORBUtilSystemException.java:2200) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.logging.ORBUtilSystemException.connectFailure(ORBUtilSystemException.java:2221) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.<init>(SocketOrChannelConnectionImpl.java:223) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.<init>(SocketOrChannelConnectionImpl.java:236) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.transport.SocketOrChannelContactInfoImpl.createConnection(SocketOrChannelContactInfoImpl.java:131)
Caused by: java.net.ConnectException: Connection refused: connect at sun.nio.ch.Net.connect0(Native Method) [rt.jar:1.8.0_74] at sun.nio.ch.Net.connect(Net.java:454) [rt.jar:1.8.0_74] at sun.nio.ch.Net.connect(Net.java:446) [rt.jar:1.8.0_74] at sun.nio.ch.SocketChannelImpl.connect(SocketChannelImpl.java:648) [rt.jar:1.8.0_74]
ERROR [com.adobe.service.ProcessResource] (default task-15) ALC-BMC-001-001: Unexpected exception while rolling back transaction: org.omg.CORBA.COMM_FAILURE: vmcid: SUN minor code: 201 completed: No at com.sun.corba.se.impl.logging.ORBUtilSystemException.connectFailure(ORBUtilSystemException.java:2200) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.logging.ORBUtilSystemException.connectFailure(ORBUtilSystemException.java:2221) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.<init>(SocketOrChannelConnectionImpl.java:223) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.transport.SocketOrChannelConnectionImpl.<init>(SocketOrChannelConnectionImpl.java:236) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.transport.SocketOrChannelContactInfoImpl.createConnection(SocketOrChannelContactInfoImpl.java:131) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1] at com.sun.corba.se.impl.protocol.CorbaClientRequestDispatcherImpl.beginRequest(CorbaClientRequestDispatcherImpl.java:187) [openjdk-orb-8.0.6.Final-redhat-1.jar:8.0.6.Final-redhat-1]
ERROR [com.adobe.aes.web.create.CreatePDFAct] (default task-15) ALC-PDG-001-000-Invocation error.: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error. at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.java:152) [adobe-dscf-client.jar:6.4.0.20180330.1.335141] at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor.java:140) [adobe-dscf.jar:6.4.0.20180330.1.335141] Caused by: ALC-PDG-10010-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-010-The conversion has timed out.
- Error adicional que se muestra en el registro del servidor después de habilitar registradores detallados según CS262804 :
INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] (p: default-threadpool; w: Idle) ALC-PDG-001-000-Calling function to clean registrys Resiliency entry WARN [com.adobe.native2pdf.bmc.WordToPDFConverter] (p: default-threadpool; w: Idle) ALC-PDG-001-000-PDFMaker launch/openDoc failed 1 times for job=AEM <file_name>047e45-d303ad-c5077b-8c8a88-fff892-063d2d INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] (p: default-threadpool; w: Idle) ALC-PDG-001-000-Calling function to clean registrys Resiliency entry INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] (p: default-threadpool; w: Idle) ALC-PDG-001-000-PDFMaker BMC Conversion timed out - Shutting down JVM! INFO [com.adobe.native2pdf.bmc.WordToPDFConverter] (p: default-threadpool; w: Idle) ALC-PDG-001-000-Calling function to clean registrys Resiliency entry INFO [com.adobe.native2pdf.bmc.PptToPdfConverter] (p: default-threadpool; w: Idle) ALC-PDG-001-000-The system cannot find the file specified. INFO [stdout] (ProcessResource@5fe14e62(name=pdfgen.exe,pid=0) Output Reader) INFO [stdout] (ProcessResource@5fe14e62(name=pdfgen.exe,pid=0) Output Reader) INFO [stdout] (ProcessResource@5fe14e62(name=pdfgen.exe,pid=0) Output Reader) ERROR: API = ReadFile(1) INFO [stdout] (ProcessResource@5fe14e62(name=pdfgen.exe,pid=0) Output Reader) ERROR CODE = INFO [stdout] (ProcessResource@5fe14e62(name=pdfgen.exe,pid=0) Output Reader) 109 INFO [stdout] (ProcessResource@5fe14e62(name=pdfgen.exe,pid=0) Output Reader) MESSAGE = The pipe has been ended.