Timeout Resource - Last Updated Wednesday, 20-Dec-2006 09:56:55 EST

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Pro/ENGINEER 2001 - Timeout Resource Page

This Product Resource page covers the impact the Timeout issue has on this product/release, what options are available to address the impact, and provide additional information including Files and Instructions necessary to resolve the Timeout issue.

The following 3 sections should be read sequentially:

Impact – Current known areas affected by the timeout issue.

Resolution – Description of the actions required to resolve affected areas.

Files and Instruction – Links to updates required and instructions on how they should be applied.

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Impact

• PTC/Setup - PTC/Setup is the installation program used by most PTC products.  After January 10^th it will no longer be possible to install many CD’s that use PTC/Setup.
• NMSD - Pro/ENGINEER may not communicate effectively with Pro/TOOLKIT applications, or with Pro/INTRALINK. Furthermore, Pro/INTERFACE for CaDDS5 may not function properly.

Note:  Windows Platforms are unaffected by the PTC/Setup issue for this Product/Release.

Note:  PTC/Setup is NOT required to reconfigure an existing installation.  It is ONLY required for a new installation or updating an existing installation.

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Resolution – Please refer to Impact section to determine which resolution steps are necessary for your system then the Files and Instructions section to obtain related updates.

• Software Update – Pro/ENGINEER 2001 Datecode 2003441 is now available for request or download.  This new Datecode resolves all “Timeout” related issues.

o        IMPORTANT:  You MUST uninstall your existing Pro/ENGINEER installation before installing this new Datecode.

• PTC/Setup – This file is required to run PTC/Setup from an existing CD or CD Image.  (You will still need NMSD.exe to run the application that was installed using this new PTC/Setup file.)  When available, download the files and follow the Instructions for PTC/Setup below.

• NMSD – This file is required to run the current Release and Build of software you have installed.  This file will replace the current NMSD file in your current installations allowing them to function beyond January 10, 2004.  When available, download the files and follow the Instructions for NMSD below.
• This fix will resolve interoperability with Pro/Toolkit applications and Workgroup Managers.  If using Pro/INTRALINK additional patches are required to resolve the interoperability.  Please review the Pro/INTRALINK Resource Page for your release.

This fix does not resolve the following known issues:

• TAN 123999
• TAN 123988
• TAN 124109

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Files and Instructions- The files below are currently available for this product/release as well as Instructions for applying the fixes.  Please refer to Impact and Resolution sections to determine which files and instructions are necessary for your system.  Please download the required files first, then the Installation Instructions. 

Software Update

Pro/ENGINEER 2001 Datecode 2003441 is now available and a CD may be requested or CD Image may be downloaded using the Software Download/Request Tool. (Please select Order or Download Software Updates and proceed by selecting Pro/ENGINEER in the Product Name pull-down menu.)

• IMPORTANT:  You MUST uninstall your existing Pro/ENGINEER installation before installing this new Datecode.
• PTC recommends this update as it is the most complete solution.  It is only available to customers on Active Maintenance.

 PTC/Setup Files

·        PTC/Setup for Pro/ENGINEER 2001 on Windows platforms IS NOT affected by the Timeout issue.

PTC/Setup Installation Instructions

NMSD Files

NMSD Installation Instructions

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