Artigo - CS372769

/dev/shm/.tomcat9.0.ptc_p folder was not accessible by anyone even root user

Modificado: 14-Jul-2022   


Aplica-se a

  • ThingWorx Platform 8.0 to 9.3

Descrição

  • In Linux environment, there exists a sub-folder in  /dev/shm folder, the name is like .<user>.ptc_p
  • The sub-folder name varies from .tomcat9.0.ptc_p, .root.ptc_p, .Thingworx-Foundation.ptc_p or .twadmin.ptc_p, it depends on the user who starts tomcat service
  • The folder has no ownership, and it displays as "??" on ownership column:
  • The folder can't be deleted or modified to change ownership
  • Backup application can't perform backup activity due to this folder access issue
Esta é uma versão em PDF do artigo 372769 e pode estar desatualizada. Para a versão mais recente, clique https://www.ptc.com/pt/support/article/CS372769