As global service demand increases, it becomes challenging for traditional supply chain methods to keep up. Managing inventory and planning for your service parts requires increased visibility. Find out what service organizations are doing to drive efficiencies and improve profitability in their service parts business.
In this webcast, Sumair Dutta, Chief Customer Officer at The Service Council (TSC), discusses the results from TSC’s research on service parts and the service supply chain and leads a live panel discussion based around the findings.
Participants include, Brad Lawless, Director, Global Service Parts Operations at Lexmark, and Christopher Adams, Director of Operations and Business Analytics at Durst USA. Both organizations spoke about the challenges they face when it comes to managing their parts and the strategies they are implementing to improve their overall service business.
This webcast highlights: