ATTENTION: THIS PAGE IS
BEING UPDATED CONTINUOUSLY. PLEASE CHECK BACK FREQUENTLY.
This Product Resource page covers the impact
the Timeout issue has on this product/release, what options are available
to address the impact, and provide additional information including Files
and Instructions necessary to resolve the Timeout issue.
following 3 sections should be read sequentially:
Impact – Current
known areas affected by the timeout issue.
Description of the actions required to resolve affected areas.
Files and Instruction
– Links to updates required and instructions on how they should be
is the installation program used by most PTC products. After January
10th it will no longer be possible to install many
CD’s that use PTC/Setup.
- NMSD - Pro/ENGINEER
may not communicate effectively with Pro/TOOLKIT applications, or with
Pro/INTRALINK. Furthermore, Pro/INTERFACE for CaDDS5 may not function
Note: Windows Platforms are unaffected
by the PTC/Setup issue for this Product/Release.
Note: PTC/Setup is NOT required to reconfigure an
existing installation. It is ONLY required for a new installation or
updating an existing installation.
Resolution – Please refer to Impact section to determine which resolution steps
are necessary for your system then the Files and
Instructions section to obtain related updates.
- Software Update – Pro/ENGINEER 2001 Datecode
2003441 is now available for request or download. This new
Datecode resolves all “Timeout” related issues.
You MUST uninstall your existing Pro/ENGINEER installation before
installing this new Datecode.
- PTC/Setup – This file is
required to run PTC/Setup from an existing CD or CD Image. (You
will still need NMSD.exe to run the application that was installed
using this new PTC/Setup file.) When
available, download the files and follow the Instructions for
Files and Instructions- The files below are currently available for this
product/release as well as Instructions for applying the fixes. Please refer to Impact and Resolution sections to determine which
files and instructions are necessary for your system. Please download
the required files first, then the Installation Instructions.
Pro/ENGINEER 2001 Datecode 2003441
is now available and a CD may be requested or CD Image may be downloaded
using the Software Download/Request Tool.
(Please select Order or Download Software Updates and proceed by selecting Pro/ENGINEER in the
Product Name pull-down menu.)
- IMPORTANT: You MUST
uninstall your existing Pro/ENGINEER installation before installing this
recommends this update as it is the most complete solution. It is only
available to customers on Active Maintenance.
PTC/Setup for Pro/ENGINEER 2001
on Windows platforms IS NOT
affected by the Timeout issue.
PTC/Setup Installation Instructions
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