Proactive Support Services What's New



January 21, 2020

  • Windchill Diagnostic Utility (WinDU) is now supported by the On-Demand System Scan
  • Added support and recommendations for the SQL Server Performance and Stability report
  • A new page has been introduced that lists all the detections that our Proactive Support Services check against submitted data.
  • Added Performance analysis (JMXData) on data streamed by PTC Smart and Connected Products (Proactive Monitoring and Guidance service)
  • Evidence details are now available on Recommendations generated from data streamed by PTC Smart and Connected Products (Proactive Monitoring and Guidance service)
  • Fixed an issue that was causing the case number to be displayed incorrectly on some Recommendations generated from Case data (Proactive Monitoring and Guidance service)
  • Fixed an issue on xconf file analysis on data streamed by PTC Smart and Connected Products (Proactive Monitoring and Guidance service)