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A PTC Technical Support Account Manager (TSAM) is your company's personal advocate for leveraging the breadth and depth of PTC's Global Support System, ensuring that your critical issues receive the appropriate attention quickly and accurately.
We encourage our members to designate accepted solutions to the topics they post in order to benefit other Community members who may have the same question. In the topic thread, a customer can designate the applicable reply which answered their question by clicking on the “Accept as Solution” radio button.