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Article - CS286580

Unable to fetch the objects from windchill into Navigate mashup in Thingworx Navigate

Created: 01-Jun-2018   |   Modified: 01-Jun-2018   

Applies To

  • ThingWorx Navigate 1.5.2 to 1.6.0

Description

  • Unable to fetch the objects from Windchill into Navigate mashup.
  • Thingworx Navigate is configured with SSO (single sign on) pingFederated.
  • Common tailoring page for Part Apps and Document Apps shows red symbol with no attributes fetched from Windchill.
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  • Browser reports following error "We can't find any objects that match your search criteria. Try changing the search criteria and searching again" while searching objects from navigate mashup.
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  • Successfully executed the Validate Connection service with message Success - 200-OK - WindchillSwaggerConnector from ptc-windchill-integration-connector.
  • Application.log reports following error:
[L: ERROR] [O: c.p.r.ResourceManager] [I: ] [U: Administrator] [S: ] [T: http-nio-8080-exec-8] Exception executing service, GetDisplayableAttributes, on resource provider: WindchillDemoPartResourceProvider
2018-04-23 18:14:27.157+0530 [L: ERROR] [O: c.t.w.BaseService] [I: ] [U: Administrator] [S: ] [T: http-nio-8080-exec-8] [context: com.thingworx.webservices.context.HttpExecutionContext@4968cc27][message: Unable to Invoke Service GetCommonAvailableAttributes on AttributeSelectorThing : Your route exchange has failed.  HTTP operation failed calling [http://<hostname>/Windchill/oauth/servlet/rest/tableview/nav.list.all/attributes] with status [404 - 404]]
  • Apache access log reports following error:
"GET /Windchill/oauth/servlet/rest/objects?%24select=Id%2Cname&typeId=WCTYPE%7Cwt.vc.views.View HTTP/1.1" 404 - 234375
"GET /Windchill/oauth/servlet/rest/tableview/nav.list.all/attributes HTTP/1.1" 404 - 31250
"GET /Windchill/oauth/servlet/rest/objects/lifecyclestates HTTP/1.1" 404 - 343750
"GET /Windchill/oauth/servlet/rest/objects?%24select=Id%2Cname&typeId=WCTYPE%7Cwt.vc.views.View HTTP/1.1" 404 - 671875
"GET /Windchill/oauth/servlet/rest/search/saved-searches?%24select=name%2CId&%24filter=scope+ne+null HTTP/1.1" 404 – 765625
"GET /Windchill/oauth/servlet/rest/tableview/DOCSBTree/attributes HTTP/1.1" 404 - 125002
"GET /Windchill/oauth/servlet/rest/objects/lifecyclestates HTTP/1.1" 404 - 593762
"GET /Windchill/oauth/servlet/rest/search/saved-searches?%24select=name%2CId&%24filter=scope+ne+null HTTP/1.1" 404 - 734390
"GET /Windchill/oauth/servlet/rest/search/saved-searches?%24select=name%2CId&%24filter=scope+ne+null HTTP/1.1" 404 - 15626
"GET /Windchill/oauth/servlet/rest/objects/lifecyclestates HTTP/1.1" 404 - 78127
"GET /Windchill/oauth/servlet/rest/tableview/DOCSBTree/attributes HTTP/1.1" 404 - 15625