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Article - CS23522
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Creo Parametric or Windchill Workgroup Manager embedded Internet Explorer browser reports error: ATTENTION: Unsupported browser mode detected

Created: 02-Jun-2011   |   Modified: 13-May-2019   

Applies To

  • Creo Parametric 1.0 to 4.0
  • Windchill PDMLink 8.0 to 11.1
  • Windchill ProjectLink 8.0 to 11.1
  • Pro/INTRALINK 8.x + 8.0 to 11.1
  • Windchill PDM Essentials 8.0 to 11.1
  • PTC Arbortext Content Manager 8.0 to 11.1
  • Windchill Workgroup Manager

Description

  • On startup warning messages are reported in the embedded browser:

The Internet Explorer 8 Embedded Browser failed to initialize properly and is running in Internet Explorer 7 Compatibility Mode. Please consult the online Knowledge Base for more information.

Sample error message 3

The IE8 Embedded Browser failed to initialize properly and is running in IE7 Compatibility Mode. Please consult the online Knowledge Base for more information.

Sample error message

Warning - Browser is in Internet Explorer 7 Compatibility Mode

ATTENTION: Unsupported browser mode detected.

Windchill only supports the Internet Explorer browser in standards mode. Contact your system administrator for help with your browser settings.

Unsupported browser mode
  • Federal Desktop Core Configuration (FDCC) Client with Internet Explorer 8 or 9 embedded browser reports errors
  • Internet Explorer 11 throws error: Unsupported browser mode detected: Windchill only supports the Internet Explorer browser in standards mode. Contact your system administrator for help with your browser settings when working with Creo Parametric 4.0
  • Not able to load New Promotion Request window from embedded browser even after removing compatibility mode