Article - CS295209

ThingWorx server stopped working with error "Current license is past expiration date. Shutting down the platform!"

Modified: 18-Dec-2019   

Applies To

  • ThingWorx Platform 8.0 to 8.4
  • Apache Tomcat

Description

  • ThingWorx server shut down all of a sudden with error Current license is past expiration date. Shutting down the platform! in /ThingworxStorage/logs/ApplicationLog.log file
  • Tomcat server is not starting
  • ThingWorx server which was working fine before is not starting now 
  • Tomcat catalina.out indicates SAXParseException; The markup in the document following the root element must be well-formed
  • ThingWorx production server down and Tomcat service does not come back
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