Article - CS287536

How to find SCN (service contract number)

Modified: 16-Oct-2018   


Applies To

  • LicenseMgt Service

Description

  • Difficulty finding the correct SCN
  • Go through multiple pages and attempts to call multiple helplines to find the SCN
  • Service Contract Number is required to enter a ticket
  • Valid SCN is asked to create a support case
  • Contract number is required to make a phone call to licensing or technical support
This is a PDF version of Article CS287536 and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS287536?&language=en&posno=2&q=SCN&source=search