Article - CS23522

Creo Parametric or Windchill Workgroup Manager embedded Internet Explorer browser reports error: ATTENTION: Unsupported browser mode detected

Modified: 19-Apr-2020   

Applies To

  • Creo Parametric 1.0 to 6.0
  • Windchill PDMLink 8.0 to 11.2
  • Windchill ProjectLink 8.0 to 11.2
  • Pro/INTRALINK 8.x + 8.0 to 11.2
  • Windchill PDM Essentials 8.0 to 11.2
  • PTC Arbortext Content Manager 8.0 to 11.2
  • Windchill Workgroup Manager

Description

  • On startup warning messages are reported in the embedded browser:

ATTENTION: Unsupported browser mode detected.

Windchill only supports the Internet Explorer browser in standards mode. Contact your system administrator for help with your browser settings.

Unsupported browser mode
  • Internet Explorer 11 throws error: Unsupported browser mode detected: Windchill only supports the Internet Explorer browser in standards mode. Contact your system administrator for help with your browser settings when working with Creo Parametric 4.0
  • Not able to load New Promotion Request window from the embedded browser even after removing compatibility mode
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