Silver Support Package

Silver Support Package

Improve your productivity and reduce costs by proactively accessing continuous software improvements, leading-edge online support tools. Support services are carefully designed and regularly enhanced to help you fully utilize your software and avoid costly interruptions in production.

PTC Community

PTC Community provides our customers with a collaboration hub to share knowledge, answer each other’s technical questions, and an opportunity to interact with PTC. A variety of PTC employees representing multiple business groups actively participate in discussions with the goals of validating and sharing knowledge with our customers.

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Support Community

The Support Community service provides an easy way to ask, find and share knowledge with all PTC Community members. One of the key value brought by the Support Community service is to recognize the most active and knowledgeable Community members for their contributions.

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ThingWorx Developer Community

Developer Community Support provides the ThingWorx Community with PTC-direct knowledge domain expertise and informative content to help ensure developers find timely, accurate answers to their questions.

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