Success Path
Everything you need to get started with augmented reality

Define your Use Case

It’s essential to identify and prioritize the right use cases to demonstrate the value of Vuforia Expert Capture. Identify opportunities that are likely to generate the most value for your organization. Then, finalize and design your use cases.

Identify business drivers

To get the support your program needs, you must prove how Vuforia Expert Capture aligns with the strategic goals of your company. Identify which business drivers, when improved, will create the most value for the organization. How does your organization plan to remain profitable in the coming years? Consult executives to gather high-level business goals.

Common business goals that Vuforia Expert Capture helps you achieve include:  

  • Increasing worker productivity
  • Reducing waste and scrap
  • Improving safety and compliance

Once you identify the most important business goals, document the activities or capabilities that will create value. How will Vuforia Expert Capture help your organization meet its business goals? There will usually be multiple drivers for each goal.

Identify your business challenges

Ensure your program is focused on the right use case by identifying and outlining the challenges your business is facing. Not all of the challenges you list will be applicable to Vuforia Expert Capture. Consider existing issues that prevent your organization from achieving its goals. For example, when workers don’t have the right information to fix equipment in a timely manner, does it cause downtime? What resources are required to fix the issue in your current state?

Prioritize your list of business challenges, keeping business value top of mind.

Learn how other organizations use Vuforia Expert Capture

To better understand how Vuforia Expert Capture can address your business challenges, learn about other companies’ use cases—and what impact Vuforia Expert Capture had on their business.

Example use cases include:

  • Increase creation of high-quality work instructions by 50%
  • Decrease time to proficiency for trainees by 30%
  • Reduce scrap and rework by 25%

Recommended Resources

Map business challenges to Vuforia Expert Capture

Now that you have a prioritized list of business challenges, explore the top possibilities. Answer these questions:

  • Pain point: What is the business challenge you want to solve? How can you improve operational issues, gaps in knowledge transfer, or other areas related to work productivity, quality, and safety?
  • Feasibility: What do you want to do? Can it be executed now or do you need to build support and knowledge first? Do you have the support from experts who understand your use case and can help to achieve it?
  • Solution: How will Vuforia Expert Capture solve your business challenge?
  • Value: If the program is successful, what will this do for the business? How will it achieve business value?
    • How does the program increase revenue or reduce costs?
    • How does it affect the day-to-day activities of the employees who use it? How many hours work can be saved or allocated to other tasks?

Answering these questions should determine which business challenges align to Vuforia Expert Capture.

Prioritize use cases

The list of possibilities may seem endless. Rank your use cases to focus your efforts and generate the most value.

For each of your possible use cases, create a matrix to identify:

  • Impact: What is the use case value impact? Is it high or low?
  • Frequency: How much viewership will the procedures receive? Does it have a high volume or low volume?

Use cases with tasks that are high-frequency and low-impact, or low-frequency and high-impact are high-value opportunities to apply Vuforia Expert Capture.

Work with stakeholders and subject matter experts to make realistic projections. The matrix will reveal which use cases are viable and of high value.

VEC_plan_use case matrix_v2

Finalize your use cases

With all the information collected, select the most achievable use cases that will provide the most value to your organization. The best way to gain momentum is to start the project in an area where you can prove value quickly. As you decide how to implement your use cases, begin with something achievable that provides return on your organization’s investment and acts as a baseline for broader adoption. If your use case supports your organization’s key business drivers, you’re more likely to get leadership support. 

Once your use cases are chosen, clearly define the desired outcome and start thinking about key metrics you’ll need to measure and prove value. Document your chosen use cases and confirm them with project leaders. Include success criteria—the specific and measurable factors your project must meet to achieve the high-level goals—for each use case and what steps you’ll take if that criteria isn’t met.

Revisit your use cases and continue to improve upon them. Early success will help with your long-term strategy.

Did you find this helpful?

How PTC can help

In addition to the recommended resources named above, PTC offers Success Services that fit seamlessly into your Success Path, making it even easier to reach your desired business outcome.

Success Service
Vuforia Expert Capture Use Case and Discovery Workshop
Identify at least one high value production use case related to key value proposition

ADDITIONAL RESOURCES

Technical Support

Log a case with eSupport using your Service Contract Number. Don’t have it? Ask the Community.

Product Documentation

Find step-by-step instructions and information about using Vuforia Capture, Vuforia Editor, and Vuforia View in the Help Center.

Ask the Community

Visit the PTC Community to get product assistance, share ideas, and browse information about using Vuforia Expert Capture.

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