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Create a Measurement Plan

One of the most important steps in your Vuforia Expert Capture project is to plan how you will measure success. In order to report your return on investment, you must measure key performance indicators: Determine your goals, define your plan, and establish your operational metrics and a clear baseline.

Determine goals and metrics

What is the goal of your Vuforia Expert Capture use case and how will you deem it successful? Establishing a measurable goal and quantifiable metrics will keep your project on track and enable you to gain momentum.

Establishing clear goals also helps:

  • Get support from leadership
  • Persuade other teams to buy in and adopt the software
  • Get budget and resources
  • Expand your project in the future

Depending on your industry, there are a variety of metrics to consider for your use case. Some examples include:

  • Reduce assembly time by 10%
    How? By providing clear and easy-to-understand work instructions that entry-level operators can now complete
  • Reduce training costs by 15% and increase time to proficiency
    How? By creating dynamic work instructions that trainees can easily comprehend, reuse, and update 
  • Lower rework and scrap costs by 15% 
    How? Better training and more accurate work instructions reduce errors 
  • Increase first-time fix rate by 10% 
    How? Providing up-to-date instructions when are where workers need them to reduce the number of return visits

Don't forget to also document "soft" metrics such as customer satisfaction and employee confidence. 

Define your measurement plan

After you identify the goal and metrics your organization will track, it’s important to document and share your measurement plan. In your measurement plan, include:

  • Short-term and long-term project goals
    • This should align with the scope you defined in your project plan.
  • Key metrics
    • The specific and quantifiable measures you will track to prove you're achieving your goals.
  • How you will measure key metrics
    • For example, if "training time" is a key metric, how will you consistently measure training time?
  • The timeline for your measurement plan
    • We recommend working in a 30-day timeline. Gather metrics weekly or daily (based on your use case) and do a final comparison at the end of the 30 days.
  • Who will gather and record the metrics
    • There's likely someone at your organization who measures performance of day-to-day operations. For example, a line manager who records the cost of rework.
  • When to share progress and outcomes with stakeholders
    • For example, depending on your use case, you may meet weekly to check in on progress, with a final comparison at the end of a 30-day timeline.
    • Also, consider how you may need to adjust your strategy based on your results. For example, will you need to make changes to your procedures or who your end users are?
  • Baseline metrics
    • You need to know the current state of your key metrics to accurately measure the impact of Vuforia Expert Capture.

Establish baseline metrics

Before you start using Vuforia Expert Capture, you must document your organization's "as-is" state. If you fail to establish baseline metrics, it will be difficult to measure whether your Vuforia Expert Capture project had a meaningful effect on your organization.

For example, if you're trying to reduce training time on a particular task, quantify how long it takes to train individuals on that task today, using your current method. In this example, consider not only the time it takes to train the individual, but also the time required from the subject matter expert performing the training.

Establishing your baseline metrics will help prove the value of your project. Create a spreadsheet, or similar document, to record your baseline metrics and track any updated metrics throughout the project timeline.

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