Everything you need to implement ThingWorx Navigate for PLM data

Set Up Your Account

Set up the account you’ll use to download software and get technical support.

Before you begin, complete this step:

01. Create your PTC account

You need a PTC eSupport account to download ThingWorx Navigate software and get technical support. If you already have an account, make sure you can log in.

When you create an account, you need 1 of these numbers:

  • Service Contract Number (SCN), or
  • Sales Order Number (SON), or
  • Your Site Number.

When you purchased the software, PTC sent a software order fulfillment email. That email contains the information listed above. If you can’t find the information you need, contact PTC technical support.

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