White Paper: Optimize Parts Management to Improve Customer Service



White Paper: Optimize Parts Management to Improve Customer Service

What tactics can service parts planners take to improve customer service?

  • Stock parts based on network-wide demand instead of location-specific demand.
  • Use equipment availability as your guiding KPI, not fill rate.
  • Don’t apply manufacturing supply chain management techniques to your service parts supply chain.

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Build Customer Value With Optimized Parts Management