White Paper: The Importance of Service Information
How Service Information Impacts Customer Outcomes
Based on a survey of senior-level service leaders, The Service Council outlines the impact service information has on customer experiences. Focusing on digital transformation, the researchers discovered:
33% of technicians want to access service manuals via mobile devices.
Most digital content doesn’t contain information specific to in-field, or “as is” assets.
52% of service leaders want to drive more value to customers.
Download now to receive further insights into digital content’s role in improving customer service.
Please wait while your request is being submitted...
Page Not Found
Page Not found or Currently under translation for the Language you requested.
If you want to redirect to English please click Yes