Webinar: 2018 Warranty Management Trends

May 24, 2018



Latest Market Trends for Warranty Management – Session 1

A PTC hosted informative webinar recording about the state of the warranty management market. Guest speaker, Bill Pollock, President & Principal Consulting Analyst at Strategies for GrowthSM, and independent research analyst and services consulting firm, has conducted its fourth annual Warranty Chain Management Benchmark Survey and will be presenting his findings. See what warranty management professionals are saying about the value and cost savings of warranty management solutions they’ve investing in and are using to drive better customer satisfaction and improve product quality.

Additionally, Madhu Kunam, Director of Software Development for the iWarranty product line at PTC will present strategies to streamline warranty management processes, reduce time for warranty claims processing, improve supplier/vendor recovery as a percentage of warranty costs, and help companies achieve better customer-focused service results.