Is service a top priority in your organization? If yes, are you utilizing the appropriate resources to take advantage of your service opportunities? In a recent survey of over 1,800 service executives, by Strategies for Growth, 93% of respondents identified having a strong, pervasive service culture as a must in meeting service revenue goals.
Transforming service from a cost center to a profit center will support this cultural shift. Additionally, by focusing on building and promoting an internal and external service culture that is actively included in your sales and marketing strategy, your customers will understand how to capitalize on the benefits you provide.
Download the report, The Benefits of Transforming into a Strong, Pervasive Service Culture, to learn about Strategies for Growth research and how your company can to benefit from embracing an optimum service culture benefitting both you and your customers.