Analyst’s Take: The State of Service Parts Management 2018



A Report on the Service Parts Management Practice

Based on a survey of service parts planners, Bill Pollock, President and Principal Consulting Analyst, Strategies for Growth found:

  • 74% believe effective parts management is “extremely important” to customer relationships
  • Only 34% are “extremely satisfied” with the performance of their current service parts management solutions

Download the report now to gain Pollock’s insight into these and other data points.


The State of Service Parts Logistics- Practices, Trends, and Solutions