Service as Strategy eBook

ebook screenshot imageSurpass your goal of increasing service revenue and customer value by gaining a strategic view of service through a best-in-class approach to service lifecycle management (SLM).

Download this ebook and learn how best-in-class SLM:

  • Connects your service organization and improves your service teams’ efficiency and first time fix rates
  • Provides the ability to capture and share vital product and service data across your enterprise for continuous improvements and competitive advantage
  • Enables your organization to strategically plan, deliver and analyze service performance to increase revenue, profitability and customer value