New Industry Report on How IoT-Connected Service is Driving Business Value and Servitization

IDC, the premier provider of technology analysis, has published a new report on how manufacturers are using the IoT to enable product and service innovation and customer-centric value across the enterprise.

This report includes in-depth details on how manufacturers are:

  • Creating new revenue by focusing on customer value and servitization as a competitive advantage
  • Increasing product as a service innovation, insights, and customer experiences through the IoT
  • Leveraging predictive maintenance, service upselling, and performance-based product and service innovation for enhanced customer value
  • Integrating IoT insights across the servitization journey

IoT-Connected Service Drives Innovation and Customer Value