Service transformation is the new frontier of innovation. Industrial machine makers create equipment that includes multiple onboard computers and/or PLCs (Programmable Logic Controllers) with IoT connectivity.
These complex machines are usually high-value, capital equipment that require high uptime and continuous availability. To stay competitive manufacturers cannot afford downtime and expensive outage.
CEO & General Manager Saverio Gellini, of Mandelli Sistemi and Justin Hester, PTC’s Digital Transformation Director discuss why moving to remote monitoring was the most critical decision to transform Mandelli´s service model.
This discussion is a must for any manufacturer looking to make an informed decision about implementing an IoT solution to transform their business.