• Hero Status for the Medical Device Service Team

Webinar Replay: Hero Status for the Medical Device Service Team: Compliance, Quality Revenue and Profit

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Original Air Date: August 5, 2021

Conquer Not-So-New Challenges in a New Norm

Challenges for service teams are nothing new. Now, they are faced with managing business recovery in a stressed market and a changing regulatory environment that puts greater focus on both specification control and post-market surveillance throughout the entire product lifecycle, taking the idea of “challenge” to a new level.

However, by taking a more global approach to the benefits of a connected products strategy, service teams can drive revenue, improve costs, and support the regulatory, quality and engineering functions, simultaneously. Further, this approach can increase the ROI on existing IT investments, show the roadmap for future work and improve patient outcomes, at the same time and within existing license parameters.

Join our industry experts as they break down ways to conquer challenges to adapting to a shifting regulatory landscape, recognize opportunities for growth, and implement strategies for managing risk in a connected service model.

A Global Approach to Recovery and Prevention

After just one hour, walk away with insights on:

  • Planned obsolescence of the “break/fix” service model
  • How the regulatory landscape has changed
  • Opportunities from a new approach to the “extended digital thread”
  • Strategies for managing risk in a connected service model
  • Key elements behind building the business case