From On-Site Service to Remote Repair: The Digital Transformation of the Bell and Howell Service Business

The Internet of Things generates enormous volumes of data — information poised to revolutionize all phases and facets of doing business, across all verticals and geographies. Equipped with the right analytics tools and procedures, organizations can leverage their IoT data to gain unprecedented insight into their day-to-day operations, in turn reducing maintenance costs, anticipating equipment malfunctions and boosting workplace efficiencies. Yet many businesses continue to ignore the possibilities inherent in their IoT data, believing that data analytics applications are too specialized or complex to generate real value. That’s not true — and the longer companies wait to embrace IoT data analytics, the further behind the curve they fall.

Join Jim Feely, Senior VP, Service Solutions at Bell and Howell, to learn the inside scoop on how the application of IoT data analytics insights transformed the company from a legacy hardware manufacturer to a cutting-edge, technology-enabled services firm, and how data analytics can revolutionize your business, too. Discover how IoT data insights:

  • Deliver continuous service performance improvement
  • Enable new remote service opportunities
  • Slash downtime and predict maintenance issues before they occur

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