Driving Expert Support at Scale with Augmented Reality Remote Assistance


Webcast now available on demand

Original air date: January 23, 2020

In many industrial sectors, original-equipment manufacturers (OEMs) face declining sales margins and pressure to deliver revenue streams from Service models that provide competitive differentiation. The skilled labor shortage and increasing complexity of products will topple companies that fail to adopt innovative solutions to these issues. Remote assistance using augmented reality (AR) can quickly scale the knowledge and experience from your top experts to your novice field service technicians.

Using AR for Remote Assistance, we will discuss how your company can:

  • Improve Service Quality and Efficiency
  • Increase Service Revenue
  • Reduce Service Costs



Dan Hitomi
Director Vuforia Product Management, PTC

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