Technological advancements are enabling manufacturers and distributors to increase both revenue and customer satisfaction by selling outcomes in addition to products.
In this 2019 study featuring a mix of executives, department heads, and directors from enterprise and mid-market companies, Field Service USA benchmarks how the latest innovations in field service are improving results for customers, service teams, and business as a whole. Download the report to learn how businesses are driving better outcomes from four cutting-edge technology categories:
- IoT and Big Data
- On-site augmented reality and wearables
- AI and machine learning
- Field service management (FSM) technologies
Get your copy of the Field Service USA 2019 Report now to learn how companies are improving service experiences and customer success.